Access issue

moakdv

Hi there!
if a student is removed manually or an order status is changed from Paid to Pending, the user is properly removed from the course.
However, when the user makes a new successful payment afterward, Guru does not re-enroll the student or restore course access, even though the payment callback is successful.
This indicates that the “enrollment on successful payment” process is not re-triggered for previously processed orders, which is likely a bug or missing reactivation logic in Guru’s order handling system?

Regards

saguaros

moakdv Hi

Are you using Guru Pro v6.3.0?

I just tested the scenario with the following steps:

Enrolled in a course and completed the payment successfully.
Changed the enrollment status to Pending in the backend.
Returned to the frontend, enrolled in the same course again, and completed the payment successfully.

In the backend, the student remained enrolled in the course without any issues.