Media uploads

joedelv

Hello,

When I try to upload larger images in a new article it works fine, I can change the upload file size limit in JCE and it works fine. When I try to upload the same large image in any module or directly in Media the status bar goes all the way across then no image. It will work with any image under 500k.
I recently upgraded my server hosting and migrated Joomla over and updated to Joomla 5.4.6 and everything on the site and the template works fine except for this little issue.

Thanks
Joe

saguaros

Hi Joe,

JCE uses its own upload handler, whereas image uploads in Joomla modules and the Media Manager use Joomla’s native upload process. As a result, they are subject to your PHP and server upload limits.

I can’t access your site’s administrator area to check the current upload settings, but you can verify them here:

Administrator → Content → Media

Check the following settings:

Maximum Size (MB)
Allowed Extensions

If those settings look correct, the issue is most likely caused by your server’s PHP configuration. Please check the following PHP values:

upload_max_filesize
post_max_size
memory_limit
max_execution_time
max_input_time

If any of these values are too low, you’ll need to increase them or contact your hosting provider to adjust the server configuration for you.

Please let us know what you find, and we’ll be happy to help further if needed.

joedelv

saguaros

upload_max_filesize 512M
post_max_size 768M
memory_limit 256M
max_execution_time 30
max_input_time 60

Those are my php settings, I gave you the username : support and a password to get into the admin area if needed.
My media max size is 1000M

Still doesn't allow anything over 500k upload in media or any module

Thanks
Joe

joedelv

saguaros

upload_max_filesize 512M
post_max_size 768M
memory_limit 256M
max_execution_time 30
max_input_time 60

Those are my php settings, I gave you the username : support and a password to get into the admin area if needed.
My media max size is 1000M

Still doesn't allow anything over 500k upload in media or any module

Thanks
Joe

saguaros

Hi Joe,

I can't log into backend of your site now, could you check again?

also tell me the module + image you want to upload.

Regards,
Hien

joedelv

saguaros OK, sorry, that admin account I gave you is now active.

You can try to upload the attached image with the Media in the Content dropdown. Try to put in the headers folder.

Thanks
Joe

saguaros

Hi Joe,

I tried to test with the default Media upload and saw the 413 error. Since the same image uploads successfully through JCE but fails with a 413 Request Entity Too Large in Joomla’s Media Manager, the issue is unlikely to be Joomla itself. It appears the server is rejecting requests to Joomla’s Media API.

Please ask your hosting provider to check:

Whether ModSecurity is blocking requests to index.php?option=com_media.
Whether Apache has a LimitRequestBody restriction.
The Apache error log and ModSecurity audit log at the time of the failed upload.

The fact that JCE uploads the same file successfully indicates that PHP upload limits are probably already sufficient, and the restriction is specific to the request being handled by Joomla’s Media Manager.

joedelv

It was ModSecurity, so we are good now

Thanks
Joe

saguaros

Glad to hear that 😉