Unable to access template J6 -

ramsey1971

Morning, testing J6 - installed latest T4 and t4_bs5_blank - Default, when accessing the template - just a white screen? No error message, PHP and DB seem OK. Please have a look and let me know?
thanks, Mark

saguaros

Hi Mark,

Could you share the URL of your website? I see that you shared the login account only 😉

ramsey1971

Apologies, updated that.

saguaros

Could you access the Global Configuration on your site? /administrator/index.php?option=com_config it seems to be an error page now.

You can enable the Error Reporting and the Debug mode so I can see which error is.

Or kindly share the FTP account so I can check the code.

ramsey1971

Hi, you have super user access, please action whatever settings you need direct?

saguaros

[unknown] I can't view the Global Configuration, it seems that there is something wrong when you update Joomla:

ramsey1971

Ah, ok so the instal broke something, let me try a fresh install and let you know.

saguaros

Or you can share the FTP account, I can enable the debug mode there and check for you.

ramsey1971

Ok cool, FTP details added, the access is only for today so please let me know soonest.
Mark

saguaros

I think it's related to the HTTP protocol your site is using, could you add SSL for your domain?

If you can try a fresh install, it would be great.

ramsey1971

Nope, SSL fine, uninstalled and reinstalled, same problem. I dont have the time to waste on this so will use the J5 template for now and await until all your J6 templates are done and tested.
Thanks for your help.

Mark

saguaros

ramsey1971 Let me know if you need any other help 😉