EasyStore order confirmation page

kinay

Hi,

I am using the ~~EasyShop~~ (EasyStore) extension with a Joomlart SmallBiz template.

The shop works correctly except for the thank you page, which redirects to the site's home page when it should redirect to the order confirmation page. This function does not conflict when I use the Cassiopeia template!

Example of the order completion URL:
https://www.lignedeconduite.ch/index.php/component/easystore/payment?layout=success&Itemid=113&type=banktransfer&order_id=1007

Order confirmation URL that should be displayed:
https://www.lignedeconduite.ch/index.php/component/easystore/payment?layout=success

I tried unsuccessfully to use a URL redirection and add the following modification to the custom.css file:
.layout-success .section-wrap.t3-content-mast-top {
display: none !Important;
}

Best regard,
Yanick

Translated with DeepL.com (free version)

saguaros

Hi Yanick,

Just to confirm — are you using EasyStore (not EasyShop)?

I haven’t worked with this component before, so could you please share the installation package so I can debug it in my local environment?

You can send it to me at devnjoo@gmail.com

Best regards,
Heinz

kinay

Hi Heinz,

Yes, it is EasyStor, thank you for the correction.
(Can you correct the title of the post?)
I will take care of the installation file.

Best regards,
Yanick

saguaros

Hi Yanick,

Please let me know when you send it. Thank you!

kinay

Hi,

The file has been sent to your email address.
If necessary, I can give you access to my account for the Shop.

If necessary, there is a product called “Nothing” on the website for CHF0.00 that you can use to test without any consequences.

Best regards,
Yanick

saguaros

Hi Yanick,

Could you check the email again? as I've not received it yet 🙂

kinay

Hi Heinz,

It's done with ‘swisstransfer.com’.

Best regards,
Yanick

saguaros

Hi Yanick,

I’ve checked the package, and it seems that the order confirmation page on your site is using the core URL path. In this case, it loads the default page of your site (which is the homepage). However, the JA Smallbiz homepage uses a special layout that doesn’t include the component block, so the confirmation content doesn’t appear.

I recommend creating menu items from the EasyStore component—for example: EasyStore Cart, EasyStore Checkout, List Orders, etc.—and assigning the default template layout to these menu item pages. That should resolve the issue.

Regards,
Heinz

kinay

Hi,

Apologies for returning to this issue so late. I have tried several times without success...
If I understand the situation correctly, I am unable to apply the solution: if I want to keep the layout of my site, I cannot use any default template other than SmallBiz.

Best regards
Yanick

saguaros

Hi Yanick,

You can go ahead and create those menu item types, and they should work as expected.

If you'd like, I can also set it up for you directly on your website—just let me know.

kinay

Hi,

Sure, if you want to take care of it.
The reason I don't understand is that the following items are in the Mainmenu: ID 1255 (Cart), 1256 (Checkout), 1257, 1259.
If you want to test an order on the shop, there is a product called “CHF 0.00 Nothing.”
I tried the following line of code in the custom.css file, but it didn't work:
.layout-success .section-wrap.t3-content-mast-top {
display: none;
}

Thanks again.
Yanick

kinay

Hello,

Thank you for your help and patience in handling this support request.

The issue with the thank you message being displayed has been resolved by changing the template on the home page.
This required a significant amount of work to preserve the shop and the template layout.

You may close this discussion.

Thank you again for your support. Kind regards,
Yanick