Se My Orders 0: Cannot access offset of type string on string

alceste

Hello
When a registered customer wants to view their orders, the order list is displayed correctly. However, when they click on a specific order to view it, they see this error:

0: Cannot access offset of type string on string

Example of an order list that they can view
/en/my-order?layout=list

Example of a complete order that they cannot view
/en/my-order/number/A1B234567

It's possible to solve it? Thanks

saguaros

alceste Hello

Could you share the super admin account and the account on frontend that had order so I can reproduce this error and check for you?

alceste

saguaros
Hello, now you have the data on hidden fields. Thanks

saguaros

Hello

It looks like your host / site limits access from my place as I got this error when trying to access backend of your site:

Forbidden
You don't have permission to access this resource.

Could you add exception for IP address from Vietnam? I'm based in here.

alceste

Hello, sorry. Now you have access from your country. Thanks

saguaros

Still no luck:

alceste

Hello, try again please. I don't know because before are not saved the changes, but now you can access from Vietnam. Thanks

saguaros

Unfortunately, it doesn't work

Here is my IP address: 118.70.117.216

alceste

Hello, I will ask with Hosting techniciens, because normally all is ok to access for you.
The IP address 118.70.117.216 was already allowed access to the server and your country is open to access. I suppose you use the username and password that I wrotte on hidden files.
I will inform you as soon is possible when this will be solved. Thanks

alceste

Hello
Please, be sure to use the correct username and password.
Hosting responsible answer this:
I've checked the IP address you provided, and it's not blocked on the server. The security settings you configured to enable Vietnam are correct.
However, when I check the access log, I see errors (403).
These errors (403) indicate that you may be using incorrect credentials to access the website.
Thanks

saguaros

I meant that I can't access the admin page: https://www.agriprotector.com/administrator/index.php and the forbidden error displays.

The login form even doesn't show yet.

alceste

Hello, the hosting tecnhiciens not find the reason of this problem. They tell me they've checked it and can't find any modules that could be blocking access. The solution they've given me is to modify the .htaccess file to test if you can access it, but I'd rather not touch this file. In fact, I can access it without any problem with the credentials I gave you. Can you try logging in from a different IP address? Thanks!

saguaros

alceste Hi

I temporarily renamed the overrides for the orders view in Virtuemart of template, could you check again?

Or you can share the account which has order(s) so I can replicate & check for you.

alceste

Hello, now the user can access to the order. Like this is ok. But I don't know if the overrides renamed can do another errors. Thanks

saguaros

When we rename this folder, the template will fall back to VirtueMart’s default layout, so there shouldn’t be any issues—unless there's something coming directly from VirtueMart itself.

That said, please feel free to let me know if you encounter any problems.