Quickstart not working as it used to

origomedia

Morning All,

I tried uploading the JA Purity Quickstart to my domain yesterday and it didn't work as it used to when I typed in the domain name and then it would normally run through the quickstart setup.

I contacted my hosting provider and they replied with:
Hi Jim,

I do not believe there is an issue with the files, they are all there. The issue seems to be the database. In the Joomla config the prefix is configured as follows:

public $dbprefix = 'gww4e_';

But in the database this prefix does not exist. It probably needs to be "bonwn_".

Also when i click on the url I get a whole page talking about "This is the default welcome page used to test the correct operation of the Apache2 server after installation on Ubuntu systems."

Can someone suggest what I may have done wrong?

saguaros

origomedia Hello

In the installation steps when you install the Quickstart package, you can change the database prefix there:

I just installed the Quickstart package for Joomla 5 and it worked normally.

origomedia

Hi saguaros thanks for your response. The problem is I am not getting the quickstart prompts. In the past I used to upload a template, unzip it and then go to a browser and type in the domain name and then the quickstart prompts would appear. Now I get the screen that you see when you got to investoz.biz I don't get any prompts.

cssyeah

Hi @origomedia,
Could you share with us your admin account? We will help you check and debug the 500 error on your website.
Kind regards,

origomedia

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saguaros

origomedia This FTP account works but it points to a blank directory, could you check again?

origomedia

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saguaros

Hi Jim,

It still points to a blank folder, could you check again?

origomedia

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saguaros

origomedia Hello

I can access this FTP account, could I upload the quickstart of JA Purity IV template and install in this root folder?

And if I proceed, all of existing data will be removed, could you confirm this first?

origomedia

saguaros Thanks yes please as I have tried several times and failed. There is no data in the file manager that needs keeping.

So the quickstart we are trying to upload will be at investoz.biz

Cheers and many thanks Jim

saguaros

I'm uploading the package and will proceed to install.

I will keep you posted.

origomedia

saguaros brilliant thanks so much

origomedia

Morning saguaros I see that it is loaded and ready to install. Should I now continue with the quick-start installation?

saguaros

Morning Jim

I installed for you and put the admin account in the Fields of your first post, kindly check and let me know if you need any further assistance.

origomedia

Thanks saguaros I really do appreciate the help. Is it easy to explain to me what I did wrong as this is the first time I have not been able to install a quickstart. jim

saguaros

Hello Jim,

I was unable to upload the package and extract it via FTP, so I opted to upload a backup of my development site and restore it for your site. This process was successful.

Regards, Heinz

origomedia

Thanks saguaros.

Sorry I have a really dumb question that I can't figure out as I don't think in any of the other sites I have built I have had to use MegaMenu.

Where do I go to change sub heading words as shown in the highlighted ARTICLE LAYOUTS in teh screenshot. I can't seem to find how to get to it in megaamenu or in the usual menu where I changed teh wording of the header Migration.

saguaros

Morning Jim,

You can navigate to the Navigation settings in template >> click MIGRATION item

You're enabling the Build Mega Menu option >> hover the settings icon in the last column and change the heading in the modal popup.

origomedia

Brilliant much appreciated. saguaros

I have one last one and then i will start a new thread with any new questions, but I searched and couldn't find the answer in the forum.

If you look at this screen shot and then look under Family Migration, how do I get more items to appear under the Family Migration heading. I have more in the menu in the admin section but it looks like somewhere there is something limiting how many appear in the drop down in the mega menu.

In the Family Migration Menu settings in the admin section I have a menu item Remaining Relative Visas but it doesn't show in the drop down mega menu when you view the site.

Cheers Jim