Dear Todd,
Our support is indeed tied to active accounts, and since your account is the one with the subscription, it’s the primary point of access for support, including the forum. That said, I really appreciate your loyalty as a customer! If you’d like someone from your team to be able to ask questions on the forum, you’re welcome to share the account details of the additional user you’d like to have access (here is my email: devnjoo@gmail.com ) and I’d be happy to grant them permission to participate. Just let me know the account info when you’re ready, and I’ll take care of it for you.
Let me know if you have any other questions!