Filter drops JSON Error when saving or updating

seoboxx

Hi there,

i wanted to use the MegaFilter to filter press releases but one of the categories creates a JSON Error like shown in the 2nd screenshot. I Actually wanted to add the main category "Presseartikel" but i figures out theproblem belongs to a subcategory with the years 2000-2009 (like shown in the 1st screenshot. Its the 3rd Filter in the list. The other 2 filters work fine for the books in the content.

Hope someboidy can help. Admin access can be granted if needed.

Best regards,

Andreas

saguaros

Hi Andreas,

You can share the super admin + ftp account of your site, I will check it for you.

seoboxx

saguaros ... should i put the informations up in the fields? are they invisible for public be default?

saguaros

seoboxx The info in fields will be visible to Moderators only 🙂

seoboxx

saguaros ... Backup is also made ... but no need to hurry ... just take a look at it if you have time

seoboxx

I added everything :-)

saguaros

It's weird as I can save all 3 filters successfully:

seoboxx

saguaros ... you have to set the filter to the category of 2000-2009 or the root category to get the error .... the root category "Pressearchiv" is the one i need to use.

saguaros

seoboxx Hi

I select 2000-2009 and it works:

It seems happen with root category only, I will check with our team on this.

seoboxx

saguaros ... that would be great :-) Looking forward to your solution

vanhs010

Hi, seoboxx
I am currently working on your issue.

Please wait I will update you soon.

Regards,

seoboxx

vanhs010 ... hi there ... any news on that issue?

vanhs010

Hi, seoboxx

This issue was caused by some special characters appeared in the alt_text of Media field.
You can replace the file at the path: plugins/jamegafilter/content/helper.php with the attached file below.
Then check again and let us know.

megafilter-helper-1.zip

7kB

Regards,

seoboxx

vanhs010 ... great ... this works great for me :-) Thanks a lot!!!!!!!!!!