I've gone thru the steps at https://www.joomlart.com/documentation/joomla-templates/ja-events-ii#template-config and created an off-canvas site module with the main menu and played with multiple settings. Reset cache - mobile menu still will not appear.
Hi sdavis821
I don't see off-canvas rendered on your site now, you can share the super admin account of your site, I will take a look.