Saving settings to a template does not work. I change the fonts to 16px and back to 15px 🙁
other settings also do not want the template to remember
My templates ja_coach
May I know where did you change?
I check the template settings and the font size is set to 15px already now.
I wanted to change to 16px and I don't want to remember
arturro Did you change the URL to access admin account? I can't access it now, kindly check again.
arturro As I can see that the font size was changed to 16px now, could you check?
I changed that, but I had to delete all browser history to get 16px. Check and change it to 17px
arturro Could you share the FTP account?
I will check deeper on this.
I sent the ftp data to the email
because I don't know how to hide the password here
I have provided the data for the ftp account
arturro could you share the username of ftp account?
arturro Thank you, let me check with our developer and get back to you. Do you experience the same issue with other settings in template?
yes, I also have a problem with others
arturro Our developer is working on this, I will keep you posted.
We can't find any issue with T4 framework, it seems the issue from your hosting which blocks access of files, you may see the same in template settings:
Could you contact your hosting for help to resolve this?
gave you a technical domain that's why there was this error
enter such a domain :
arturro I can change it normally now, it may due to cache on your browser or 3rd party extension on your site. Kindly check it now.
I reinstalled the firefox and chrome browser and I still have a problem with saving the settings, see the video
I checked on 4 computers
arturro It's weird as I tested with our developers and it worked perfectly.