Hi, We noticed the emails to the students are not sent. It are the mails: - Teacher has graded and checked the quiz results - Teacher has reviewed and scored your essay(s)
In the logs the mails are not visible as well. Regards, Carst
deurkruk Hi Please check you enabled the Emails from Guru email settings : http://prntscr.com/umsuot Provide a temp super user login in case issue remain same, i just tested the fresh installation and email are sent, It appears email are disabled on your site.
Hi Ninja ,
Yes, this is enabled: https://screenshot.webjongens.nl/geuqvvRb Other emails are sent, as we can see in the log as well: https://screenshot.webjongens.nl/9ZuBllgn
I will add temporary Super Admin credentials.
Regards, Carst
deurkruk Hi It required a course URL, a teacher login and student login, As these details need to make a test for the emails. So first student submit the course and teacher grade them. Or you can add my email pankaj@joomlart.com as student and grade this user account.
Hello Pankaj,
what do you mean with "Course URL"? Do you mean the custom Guru url's? See attachment screenshot. Could you please login with the provided admin credentials, you can add yourselve to a course, and we will grade you. But you will see that there are no emails send then. Thank you!
deurkruk Hi I added a student with name pankaj for course : Develop TEST publishing (3) But can view course your site . Kindly check any specific course. you can also complete the lesson and let me know. demo user : pankaj/admin
The email will not show in system emails as its not system email part.
I'm not sure what you mean with this Pankaj, but as far as I can see, when a teacher gives feedback in Guru, the student should get an email. And that is not working.
Can you confirm at least that this is how it should work?
deurkruk Hi When the grade is given by the teachers, the students will get email. I need a course Page url on which you want me to enroll as student. I tried to checkout its not clear on which course you have this issue, as site is in Dutch language. Kindly login on frontend with user : pankaj password : admin And enroll for a course and submit it. Let me know once you review as teacher so it will send email to me. Sometimes email goes into spam folder.
We enrolled you to this course: https://www.workshopsoptexel.nl/workshops/workshops/2-test/11-leer-nee-zeggen We did the course in your name with your account. The teacher checked the result and gave you a result. Did you get some e-mail?
deurkruk Hi In this course there is no quiz with essay type questions. Please check again this is reason there is no email.Email sent for the quiz essay questions when you submit as student and teacher will grade the student. You added a Project in the course.
We made a video to make it clear what the issue is: https://vimeo.com/467690496/d51d6614ca Let us know if you need any more information.
deurkruk Hi I got your meaning of student not got the email, I only need to make it test on your site. I only want you to use the student account: pankaj password : admin and do a test with it, in your videos you have not used this, by this i can check my own email to see if i got email or not.
We made a new video, as you can see the option to rate a course is not possible anymore all of a sudden... https://vimeo.com/470109535/c15d33df2c
deurkruk Hi Can you please open a new thread as this topic is about the email, and share maximum details about the new save button issue with all login. It also helps our community.