Ninja no i didn't. You can rule out the possibility of super user as client doesn't have access to the super user/admin section and he is also getting same error, please resolve this
as you can see in the above video, i have reproduced the error for you... pls suggest what could possibly be wrong?
I am using 1200 x 628 screen resolution... is the template treating it as Tablet? or for which reason it is showing this sidebar menu ?