Offline Orders? InfusionSoft

nashlah

Hi there!

I have been using the Guru component for many years now and love it.

My scenario:

We process our online sales through InfusionSoft, but we deliver the courses through the Joomla Guru app. Right now because there isn't an InfusionSoft payment integration I use another plugin called JoomFuse to connect the two services via groups and access levels.

It kinda sorta works, but I've found that as the number of courses increases (we release at least 52/year) and as the number of access levels increases (one per course) the system becomes sluggish and overall less effective.

I answer an abhorrent amount of customer service requests each day of people who have purchased a course but cannot get it added to their account - somewhere along this process the customer does not get assigned to the access level that will give them access to the course inside Guru. About 40% of the time is when it works otherwise we have to manually do it for them.

I have two questions:

how can we go about getting a payment plugin for Guru and InfusionSoft? If you can't help, can you recommend someone who can do that?
Since we're not using the Guru payment/checkout system at the moment, is there a way to disable checkout, while still maintaining user access restriction to courses based on their access level inside Joomla? Almost like a payment plugin for offline orders or cash payment that would require a manual action from admin to say "this person has paid" instead of taking the user to checkout via PayPal, etc.

Thank you for your help and great plugin!

-Nash

Ninja

nashlah
Hi
Guru courses work perfectly with own Guru payments plugin to get the complete information of purchase, assign a course to correct user after purchase and with all system email.
I am not entirely clear how you hacked the Guru core to work it with a 3rd party payment.
As its not suggested to edit the core for checkout process.

About the Infusion payment gateway. i have not found any particular link that allow to make payment plugin, can you check and share, i will share it with development team for future roadmap.

Regards

nashlah

Thanks for your prompt replay Pankaj!

I did not hack Guru core, I use a component called JoomFuse and they connect my Joomla users with my InfusionSoft contacts.

Basically I create an access level and a group in Joomla for a specific course, example "Course A" and then in Guru I say that Course A is free for members of that same access level. When someone buys Course A via InfusionSoft it tags that person accordingly and JoomFuse component assigns them to that access level in joomla, thus giving that user access to the course.

The problem is that a lot of the times it doesn't work as smoothly. If the contact has more than one email (if their primary email differs from their PayPal), etc. then it doesn't detect that they belong to that access level and then it takes them to the Guru checkout page instead of giving them access.

InfusionSoft uses WePay to process payments. Here's info on Infusion's API if it helps: https://developer.infusionsoft.com

I hope this helps please let me know if you have any questions.

Cheers!

-Nash

Ninja

nashlah
Hi
I will share the feedback for the payment plugin to development team.
It does not completely looks like a payment gateway, It may considered if there is more demand for the same feature soon.