Hello, appears this error: TCPDF ERROR: Could not include font definition file: helvetica
We have searched the helvetica source in the archives of the web and this is the result:
./mydomain/subdomain/administrator/components/com_breezingforms/libraries/tcpdf/fonts/helvetica.php
./mydomain/subdomain/libraries/vendor/tecnickcom/tcpdf/fonts/helvetica.xml
./mydomain/subdomain/libraries/vendor/tecnickcom/tcpdf/fonts/helvetica.php
./mydomain/subdomain/libraries/vendor/tecnickcom/tcpdf/fonts/helvetica_specs.xml
./mydomain/subdomain/libraries/vendor/tecnickcom/tcpdf/fonts/helveticab.php
./mydomain/subdomain/libraries/vendor/tecnickcom/tcpdf/fonts/helveticabi.php
./mydomain/subdomain/libraries/vendor/tecnickcom/tcpdf/fonts/helveticai.php
./mydomain/administrator/components/com_breezingforms/libraries/tcpdf/fonts/helvetica.php
./mydomain/libraries/vendor/tecnickcom/tcpdf/fonts/helvetica.xml
./mydomain/libraries/vendor/tecnickcom/tcpdf/fonts/helvetica.php
./mydomain/libraries/vendor/tecnickcom/tcpdf/fonts/helvetica_specs.xml
./mydomain/libraries/vendor/tecnickcom/tcpdf/fonts/helveticab.php
./mydomain/libraries/vendor/tecnickcom/tcpdf/fonts/helveticabi.php
./mydomain/libraries/vendor/tecnickcom/tcpdf/fonts/helveticai.php
The hosting team say that: We have verified that the permissions in the directories are correct. You just have to make sure that the routes are the correct ones according to the configuration of the component.
In this web we have de TCPDF version 1.0.8
We have other webs with other templates from you and this error not appears. In the others we use the version 1.0.5. I don't know if it's better change the 1.0.8 to 1.0.5...
Some informations about that:
https://stackoverflow.com/questions/19385618/tcpdf-could-not-include-font-definition-file-with-opentype-fonts
https://forum.virtuemart.net/index.php?topic=104591.0
https://www.corejoomla.com/forum/support/community-surveys/15747-tcpdf-error-could-not-include-font-definition-file-freesans.html
Thanks!