Hi, Back to top button doesn't show arrow. It exists and works but icon looks like hieroglyph desktop and mobile.
centerprh Hi Your site is not reachable for me http://prntscr.com/n2g3og Can you check, My IP is : 103.41.26.75
Regards
I don't know what to do. I have no problem to see the site. I've asked couple of my friends they don't have problems too. I've just purge cache both joomla and cludflare.
centerprh
Please provide a correct username and password to access your back end as super user the one you provided above are not working.
Sorry, I checked it and it works now.
centerprh Sorry, I checked it and it works now.
Hi
Kindly let us know if query to relative topic has been resolved so as to mark the thread as resolved or need further assistance on the same
Also, You may always ensure to clear your browser cache if changes arent reflecting at times 🙂
It is misunderstanding. I mean that I checked Admin account (You wrote: Please provide a correct username and password to access your back end as super user the one you provided above are not working.) and you can use it and access backside. The problem with Back to top button persists.
centerprh Hi Kindly check the site now, the button is showing fine. I only cleared your Joomla site cache and its working : http://prntscr.com/n3fid8
Sorry, but I can't see any difference. In attached files you can see the screenshots from Firefox, Chrome and mobile, made it after purged cache (admin and browser.)
centerprh Try to disable cloudflare or server side cache for troubleshooting purposes
centerprh Hi Kindly clear browser cache and check. I checked in Private mode as well its showing Chrome : http://prntscr.com/n3ple2 Firefox : http://prntscr.com/n3pmc1 Regards
Now everything looks fine. Thanks a lot. Great support! Regards Stoicho