Sometimes when I try to add video post, I get empty video content.

itmarket

Hello.

Some time ago I noticed a problem when adding a Youtube video post via postbox.
The problem does not seem to have any particular relevance - it will happen from time to time.
Then the video in the post is empty and can not be played (screenshot below).

In the database, such an entry looks like this:

I noticed that the problem most often occurs when I add a long comment to the video and between the insertion of the video link and using the "Post" button, it takes several minutes. However, this also happens when the video is added immediately, but in another time everything works fine.
How can this be solved?

Regards.

Ninja

itmarket
Hi
When you add a video its added asap and sometime the thumbnail is not present on the video or fetch later.
when you add a video allow it to fetch the information and share it.

Regards

itmarket

Hello again.
Yes, but some database records are empty or incorrect (eg as in a screenshot). In such a situation, downloading any information later, when there is no even a video URL recorded, is impossible. In the screen shot you can even see that the video type is incorrect - it should be "youtube", and there is a as "file". The user's id, date of entry, etc. are incorrect too.
In practice, the only solution is to try again to add video and remove damaged items from the administrator's back end.
Regards.

Ninja

itmarket
Hi
Its not clear how you added the video before as you said you are not follow the same method to add video via Media files.
You need to edit the video file and upload the video via Guru > Media again and save it.