Not Happy About Having to Buy A Template When I Am A Member

[hotsd101]

when i see this thread i really think something must be is joke ?

did some ppl complaining about pay $30 or wall? this i cannot believe et.

the same people complain using ja each day to make living.

i think ja should stop club member and sell each temp, minimum $500 and offer best product for ppl know what it take to make it and efort involve, this ppl not ask question because they obvious know the quality value.

also jat3 is best product since joomla itself. convert custom template using it is so good.

thanks you and excellent works

[swissa]

Hi coalition.

I don't know if you wrote to meet my comments or I wrote to pre-empt yours.

My aggravation arose from fact that I received an email about JA Wall that kind of gave me the impression that it would be included in the membership––and I got all excited. Then someone broke my bubble and I got all bent out of shape. If JoomlArt had sent out an email to us stating that there would be a newer technology offered at JoomlArt for additional costs to members, I wouldn't have felt so disappointed, and it would have been a more professional approach.

I think possibly that things could have been handled slightly better just as I think that some people are over-reacting.

I would suggest to JA that they change their terms of membership to exclude "one off templates" with a rider on how many they aim to release a year (i.e. 3) so that new users or those resigning know up-front that 3 templates will be out of their reach unless they pay extra for them.

Also, your business head is one that, IMO, is slippery. It's almost like "ex-post-facto" thinking or lawmaking, or changing the terms of memberships that customers relied upon to justify their subscription. It's just not good business.

So, with that said, I suggest that JoomlArt make a separate area on the their site called "Additional Offerings," or "Special Bonus Packages," indicating that an additional cost is involved for the product residing within that area. Os, make a "Single Purchase Only" button............ *Simply update the terms, show the date, etc., so new members and renewers will understand.

So, as you say exactly what I said are you as slippery as me then or just as Pragmatik as me?

If you're calling my lawyer head slippery, well I'll take that as a compliment. Every one wants a slippery lawyer; strangely though only when he's on their side. What a weird world eh?!

PS. Do the VTEM extensions play well with JA templates?

[coalition]

The VTEM extensions do not play well with JA, unfortunately.

when I said your business head was slippery, it wasn't meant to insult. What I perceived in your post was for JA to just change the terms of membership, even for those who relied upon the previous terms as a contract. That's all. However, what I failed to mention in my prior posts was this:

... *Simply update the terms, show the date, etc., so new members and renewers will understand, but you should not change them for current members under the old contract until they renew.

That's what I should have said because it maintains integrity and fair business practices. I can appreciate developer members getting it for free, because they pay a much higher price for their membership.

Walt

[tfosnom]

Coalition
I use several VTEM extensions with JA NEX atm, and they are working as expected, I have all current VTem extensions, could you take the time to PM me a list of ones that DON'T work so I can avoid the frustration of installing/testing etc?
Cheers Shannon

[Hung Dinh]

The VTEM extensions do not play well with JA, unfortunately.

when I said your business head was slippery, it wasn't meant to insult. What I perceived in your post was for JA to just change the terms of membership, even for those who relied upon the previous terms as a contract. That's all. However, what I failed to mention in my prior posts was this:

... *Simply update the terms, show the date, etc., so new members and renewers will understand, but you should not change them for current members under the old contract until they renew.

That's what I should have said because it maintains integrity and fair business practices. I can appreciate developer members getting it for free, because they pay a much higher price for their membership.

Walt

Coalition
I use several VTEM extensions with JA NEX atm, and they are working as expected, I have all current VTem extensions, could you take the time to PM me a list of ones that DON'T work so I can avoid the frustration of installing/testing etc?
Cheers Shannon

It would be great if you can also share the common problem and the core reason here. JA templates play well with most of other extensions and there must something wrong if VTEM extension is not working on our templates.

[coalition]

vtem_carousel and vtem_panorama gave me problems. But I'll also say that many extensions give me trouble on teline_iv. I did modify teline_iv's css and menus, so maybe I caused this problem myself. Teline_IV, from what I've discovered, remains a bit unstable. That's why I was so interested in JA Wall. I've struggled with Teline_IV for quite some time and particularly with JA_News Pro. See my site here: www.national-coalition.net . I am using feedgator 2.3.6 with its K2 plugin, and have found many problems arising through its use, so Feedgator could be the cause of all the problems. I've used vtem on gavick, jxtc, and shape5 templates with no issues. I've only tried vtem extensions on teline_iv, so it may be "that" template specifically, or maybe I messed up in some other way.

Walt.

[Stork11]

vtem_carousel and vtem_panorama gave me problems. But I'll also say that many extensions give me trouble on teline_iv. I did modify teline_iv's css and menus, so maybe I caused this problem myself. Teline_IV, from what I've discovered, remains a bit unstable. That's why I was so interested in JA Wall. I've struggled with Teline_IV for quite some time and particularly with JA_News Pro. See my site here: www.national-coalition.net . I am using feedgator 2.3.6 with its K2 plugin, and have found many problems arising through its use, so Feedgator could be the cause of all the problems. I've used vtem on gavick, jxtc, and shape5 templates with no issues. I've only tried vtem extensions on teline_iv, so it may be "that" template specifically, or maybe I messed up in some other way.

Walt.

Hello Walt,
I checked your site (www.national-coalition.net) but don't see any problems with it.


regards

[dankbeme]

Mod Note:
Post moderated. Issues resolved >> https://www.facebook.com/joomlart/posts/405657266132789

[joomlagraphic]

@dankbeme

I don't know why this thread hasn't been locked, but I can say the way JA Wall has been advertised it's not illegal in the US. If you truly have a problem with your JA Standard membership because of JA Wall then you have a screw loose. Feel free to submit a complaint to the BBB and watch them get a good laugh out of it as it becomes an unresolved complaint they won't pursue.


JA Wall was never advertised as free to anyone except members of the Developer membership, and I doubt you paid for that otherwise you wouldn't be complaining. Not to mention JA Wall was never explicitly advertised to standard members only. It was advertised site-wide to all members and non-members. Nothing illegal about it.

If you took the time to read all the comments in this thread you would've read my comment about JA Wall not containing the T3 framework which in my opinion is a significant bonus and worthy of paying extra, as I already have. That alone denotes the difference between a template from JA's membership offerings and JA Wall as being an individual offering.

If you're having trouble getting a full refund for your membership that is a whole other matter and limited to 7 days after purchase.

[Hung Dinh]

@joomlagraphic

Thank you very much for your support and detailed explanation of the situation. I have been trying to be very open, sincere to him on Facebook and he went over the limit and start spamming on other post of JA Facebook. Now he has been banned from Facebook page and all of his comment are marked as spam and hidden from public (now I know FB has a ban feature )

I can re-post all of conversation here but I don't see any point wasting everyone time reading unhealthy discussion. Negative comment are welcomed, but it must be constructive and not in a rude manner.

Thread is now locked