A Good Outcome

[izator]

Does Admin only allow positive testimonials? I left a post complaining about a lack of customer service and whilst i have still had no contact from Joomlart, they appear to have the time to delete my post.
Please contact me at: admin@florofighting.com

[Menalto]

You have posted 2 posts, I cant find any other posts by you.....
So whats your problem?

[izator]

Hi Menalto,
Yes you are correct, I have made two posts but one appears to have been quickly deleted. I am assuming that since you are aware of the other post that it was you that deleted it.
My "problem" is that I joined you site and ended up with the wrong subscription (which was obviously my fault). I have been attempting to get this put right since the moment I discovered the mistake which was about five minutes into attempting to download a site template, and realizing I was a member of the "extensions" part.

I have no need for extensions and need a site template.
I sent an email to you guys about ten minutes after joining and again 12 hours later and again 24 hours later. I have not downloaded anything, and figured that someone, should be able to:
Change my subscription so that I have the one I need.
Cancel the first subscription and start again, or simply answer my emails. Is that so hard?

I can't possibly be the first idiot who has signed up for the wrong thing on your site. I am posting here because I cannot get any response from ANYONE!
I would just like someone to put the situation right so I can get out of your hair and get on with it.
Regards, Steve
admin@florofighting.com

[Menalto]

I did not delete your post. it says you have posted 3 posts now right below your nick name:
Izator
Licensed Member

Join Date: Dec 2007
Posts: 3

Your membership is now changed, and if you still have problems to download the templates please give me a PM or an email about it.

[izator]

Hi Menalto,
I have only paid you USD50, I was trying to get the USD70 one year 3 domain deal.
I have a very nasty wireless internet connection that fades in and out of service that results in pages partially loading etc when it is not working correctly. If that is the case, I owe you guys USD20, how would I pay you this amount?
Thanks for sorting things, I really appreciate it!
Regards, Steve

[MiCCAS]

Hi Menalto,
I have only paid you USD50, I was trying to get the USD70 one year 3 domain deal.
I have a very nasty wireless internet connection that fades in and out of service that results in pages partially loading etc when it is not working correctly. If that is the case, I owe you guys USD20, how would I pay you this amount?
Thanks for sorting things, I really appreciate it!
Regards, Steve
Send us an email to webmaster@joomlart.com :)

We do not delete any testimonial unless they have unsubstantiated claims or foul language.