not able to download

[grooove]

I´ve signed for 6 months and payed trough Paypal and did not recieved any confirmation email.

When i login in your website i am not able to download any template!

I would like to know if this is a normal procedure!

Thank you

[swemmel]

Hi groove,

I will ask JoomlArt to look at your subscription.

Kind Regards,
Peter

[grooove]

Thanks Peter!!

[cesd]

I am unable to download templates after subscribing to your 3-month template club package. Please look into my account as well...

Best Regards,
Joseph

[MiCCAS]

Send through an email to webmaster@joomlart.com from the email address associated with your account and include payment information.

[cesd]

Thank you, I will do that.

[Hung Dinh]

Web Accept Payment Received (ID # 0WL37607SB718742W)
Uncleared (Expected Clearing Date: 24 Sep. 2007)
Payment Type:
eCheck
The eCheck payment you have received will show an Uncleared status until the funds have cleared from the buyer's account - usually three to four business days. Please do not ship any merchandise to the buyer until this payment clears.

Hi Cesd,
Your payment has not been cleared because you used Echeck. However, I have gone ahead and temporally update the download permission for you. The account will be permanently upgraded when the payment is cleared.

[Hung Dinh]

Hi grooove,
Please check your PM